Documentation and help center
Build and operate a trustworthy product feed.
Follow the setup path, understand Catavexa’s validation model, solve common feed problems, and manage billing, access, and account data.
Catavexa documentation
These guides cover the public beta workflow and publication essentials. The app remains the source of truth for the current controls and effective plan limits.
Getting started
Install Catavexa
Add Catavexa to a Shopify store and open the embedded workspace.
Connect Google Merchant Center
Authorize the Google account that can access the merchant’s Merchant Center account.
Create your first feed
Define a country, currency, language, market, schedule, and product selection.
Run the first synchronization
Import products, run preflight checks, and submit eligible records to Google.
Validation
Troubleshooting
Products are not synchronizing
Work through feed status, plan limits, validation, Google access, and queued jobs.
Incorrect price or currency
Resolve market pricing and landing-page mismatches before resubmission.
Incorrect variant image
Keep each Google offer attached to the intended Shopify variant image.
Missing GTIN
Supply product identifiers without inventing or reusing invalid values.
Google account disconnected
Restore OAuth access after revocation, expiry, or an account change.
Account and data
Pricing, billing, and cancellation
Understand variant limits, Shopify-managed charges, and safe plan changes.
Disconnect Google
Stop Google access and new submissions without uninstalling Catavexa.
Uninstall Catavexa
Stop scheduled work and remove the Shopify app safely.
Request account data deletion
Ask Catavexa to delete or de-identify merchant account data.