Google account disconnected
Restore OAuth access after revocation, expiry, or an account change.
Reconnect safely
- Pause affected feeds if they are still scheduled.
- Open the Google connection page and choose Reconnect.
- Sign in with an account that can access the intended Merchant Center account.
- Select and verify the Merchant Center account ID again.
- Run a connection check before resuming or manually synchronizing feeds.
Why access may stop
- The user revoked Catavexa access in Google.
- The Google account lost Merchant Center permissions.
- An administrator changed organization access or security policy.
- The saved refresh token became invalid.
Still stuck? Email support@catavexa.com with your .myshopify.com domain and a short description of the issue.