Run the first synchronization
Import products, run preflight checks, and submit eligible records to Google.
Before the first sync
- The Google connection is active and the correct Merchant Center account is selected.
- The feed target and product selection are saved.
- Products have been imported from Shopify.
- Blocker-level validation findings have been resolved or affected products intentionally excluded.
Run and monitor
- Open the feed and review its readiness summary.
- Start the manual sync.
- Watch the synchronization history for queued, running, completed, or failed work.
- Open Merchant Center issues after Google has processed the submitted products.
- Run reconciliation to compare expected, submitted, and processed values.
A completed request is not the final check
Google may accept an API request and later report product-level issues. Use Catavexa’s processed-state and issue views to confirm the product is eligible and still matches the intended Shopify variant.
Still stuck? Email support@catavexa.com with your .myshopify.com domain and a short description of the issue.